Terms of Service

1. Acceptance of Terms

By accessing or using the RoofRecon platform, including any web application, mobile application, API, or related service operated by Veteran Built Software, a division of Veteran Masonry Inc. (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must not access or use the Platform.

These Terms constitute a legally binding contract between you ("User") and Veteran Masonry Inc. ("Company," "we," "us," or "our"), an Ohio corporation. Use of the Platform after the Effective Date constitutes affirmative acceptance of these Terms, including any modifications.

If you are accepting these Terms on behalf of a company, employer, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms. In such case, "User" refers to that entity.

2. Account Registration and Eligibility

To access the Platform, you must register for an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into this agreement; (c) your use of the Platform will comply with all applicable federal, state, and local laws; and (d) all registration information you provide is truthful and accurate.

You must notify the Company immediately at [email protected] upon any unauthorized access to or use of your account. The Company is not liable for any loss resulting from unauthorized use of your credentials.

3. License Grant and Scope

Subject to your compliance with these Terms and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes in connection with the roofing industry.

This license does not include any right to: (a) resell, sublicense, or distribute access to the Platform; (b) modify, adapt, or create derivative works from any portion of the Platform; (c) access the Platform for any purpose not expressly authorized by these Terms; or (d) use the Platform on behalf of any third party unless expressly authorized in writing by the Company.

4. Prohibited Uses

4.1 Prohibition on Reverse Engineering

User shall not, and shall not permit any third party to, reverse engineer, decompile, disassemble, decode, adapt, or otherwise attempt to derive or gain access to the source code, underlying algorithms, architecture, or trade secrets of the Platform or any component thereof, in whole or in part.

4.2 Prohibition on Scraping and Automated Data Extraction

User shall not use any robot, spider, scraper, crawler, data mining tool, automated script, or other automated means to access, collect, copy, extract, index, or aggregate any data, content, measurements, reports, or information from the Platform without the Company's express prior written consent. Any data accessed through the Platform is proprietary and licensed for the User's internal business use only.

4.3 Prohibition on Competitive Use

User shall not access or use the Platform, in whole or in part, for the purpose of: (a) developing, designing, building, or improving a competing product or service; (b) benchmarking or performance testing the Platform for competitive analysis purposes; (c) monitoring the Platform's availability, performance, or functionality for the benefit of any third party offering a competing service; or (d) providing access to the Platform to any person or entity engaged in the foregoing activities.

4.4 Additional Prohibited Conduct

In addition to the foregoing, User shall not upload unlawful content, interfere with Platform security, attempt unauthorized access, transmit unsolicited communications or malware, impersonate any person or entity, or use the Platform in any manner that violates applicable law, regulation, or third-party rights.

4.5 Remedies for Violation

User acknowledges that any breach or threatened breach of the restrictions set forth in this Section 4 will cause irreparable harm to the Company for which monetary damages would be an inadequate remedy. Accordingly, the Company shall be entitled to seek injunctive or other equitable relief in any court of competent jurisdiction without the requirement to post bond or prove actual damages.

5. Intellectual Property Ownership

The Platform, including all software, algorithms, measurement methodologies, data processing pipelines, user interfaces, documentation, reports, trademarks, service marks, and all other content and materials, is owned exclusively by Veteran Masonry Inc. and its licensors. All rights not expressly granted herein are reserved.

"RoofRecon" and "Veteran Built Software" are trademarks of Veteran Masonry Inc. Report data generated through your authorized use of the Platform is licensed, not sold, to you. You may use report output for your internal business purposes. You may not resell, redistribute, or sub-license report data to any third party without written authorization from the Company.

6. Payment, Credits, and Refund Policy

Access to report generation requires the purchase of credits through the Platform's Stripe-powered payment infrastructure. All purchases are final. Credits do not expire and have no cash value.

Pricing is subject to change at the Company's discretion. Changes to pricing will be published on the Platform. Continued use of the Platform following a price change constitutes acceptance of the revised pricing. All charges are processed in United States Dollars. You are responsible for any applicable taxes, duties, or surcharges imposed by your jurisdiction in connection with your purchase.

7. Data and Privacy

Your use of the Platform is subject to the Company's Privacy Policy, available at www.roofrecon.app/privacy, which is incorporated herein by reference. By using the Platform, you consent to the collection, processing, and use of your data as described in the Privacy Policy.

You retain ownership of any property addresses, project data, or contractor information you submit to the Platform. By submitting such data, you grant the Company a limited, non-exclusive license to use that data solely to operate and improve the Platform.

8. Measurement Accuracy Disclaimer

RoofRecon reports are generated by proprietary aerial measurement software. Reports are intended to assist roofing professionals in estimating and planning purposes. Measurements are produced by RoofRecon proprietary software with 97% measurement accuracy — contractor-grade industry standard.

Users are solely responsible for verifying measurements prior to ordering materials, submitting insurance claims, or presenting bids to clients. The Company is not responsible for any losses, overages, shortages, or damages arising from reliance on report data without field verification.

9. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranty of any kind, express or implied. To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, business interruption, or reputational harm, arising out of or related to your use of or inability to use the Platform.

In no event shall the Company's aggregate liability exceed the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party right, including intellectual property rights; or (e) any content you submit to the Platform.

12. Termination

The Company reserves the right to suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice, including but not limited to your breach of these Terms, non-payment, or actions that may create legal liability.

Upon termination: (a) your license to use the Platform immediately ceases; (b) unused credits are forfeited and non-refundable unless the Company determines otherwise in its sole discretion; (c) you must cease all use of the Platform and destroy any proprietary materials in your possession. Sections 4, 5, 9, 10, 11, 13, and 14 of these Terms shall survive termination.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Cuyahoga County, Ohio.

Prior to initiating formal legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiation for a period of thirty (30) days following written notice of the dispute. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Miscellaneous

These Terms, together with the Privacy Policy and Refund Policy incorporated herein by reference, constitute the entire agreement between you and the Company with respect to the subject matter hereof. The Company reserves the right to modify these Terms at any time; modified Terms will be posted at www.roofrecon.app/terms with an updated Effective Date.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. You may not assign or transfer these Terms without the Company's prior written consent. The Company may assign these Terms freely in connection with a merger, acquisition, or sale of assets.

15. Contact Information